Contents

Important: These Terms and Conditions constitute a legally binding agreement between you and 99club. Please ensure you understand every section before using our platform.

01 Acceptance of Terms

By accessing or using the 99club platform via our website, mobile app, or any official channel, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our platform immediately.

These terms apply to all users of the 99club platform regardless of the method of access, device used, or your location. Continued use of this platform following any amendment to these Terms and Conditions constitutes your acceptance of those changes.

99club reserves the right to update, amend, or replace any part of these Terms and Conditions at any time. Notice of changes will be displayed on our platform, and the "Updated" date at the top of this document will reflect the date of the latest amendment.

02 Account Eligibility

To register and use the 99club platform, you must meet the following eligibility requirements:

  • At least 18 years old at the time of registration.
  • Not subject to any law or regulation that prohibits you from participating in online betting activities.
  • Never had an account terminated by 99club or any of our affiliates due to fraud or a breach of terms.
  • Acting on your own behalf and not as an agent or third party.
  • Providing accurate, complete, and up-to-date personal information during registration.
99club reserves the right to request age verification at any time. Accounts found to belong to underage users will be terminated immediately and any balance will be forfeited.

03 Registration & Account

Each user is only permitted to hold one (1) active account on the 99club platform. Multiple account registrations by the same individual — even using a different name, email address, or device information — are strictly prohibited and may result in the termination of all associated accounts and forfeiture of balances.

During the registration process, you are required to:

  • Providing your full name as it appears on your official identification document.
  • Using an active and reachable email address.
  • Setting a strong password and not sharing it with anyone.
  • Completing the identity verification (KYC) process when requested by our team.

You are fully responsible for all activity that occurs within your account. Please contact our support team immediately if you suspect your account has been accessed without authorization.

04 Deposit & Withdrawal

99club supports a variety of payment methods including local bank transfers, e-wallets, and cryptocurrency. All financial transactions are processed through a secure system protected by SSL encryption.

Deposit:

  • All deposits must be made using a payment method registered in your own name.
  • Deposits made using third-party accounts or another person's credit card will not be accepted.
  • Minimum and maximum deposit limits vary depending on your chosen payment method and membership level.

Withdrawal:

  • For security purposes, withdrawals will only be processed to the same account or payment method used for the deposit.
  • Your first withdrawal requires completed KYC verification before it can be processed.
  • Withdrawal processing times depend on the chosen method, typically between 15 minutes and 3 business days.
  • 99club reserves the right to suspend withdrawals for security review or compliance purposes.

05 Wagering Rules

All bets placed on the 99club platform are subject to the game rules established for each game type or market. The outcome of all bets is final and cannot be disputed except in cases where a verifiable technical error has occurred.

  • Confirmed bets cannot be cancelled by the user once placed.
  • 99club reserves the right to cancel or correct any wager placed based on incorrect odds due to technical or human error.
  • Any attempt to exploit system vulnerabilities, including bonus arbitrage or fraud, may result in account termination.
  • Bets placed by bots, automated software, or any non-human method are strictly prohibited.
  • Minimum and maximum betting limits for each market and game are displayed within the platform.

06 Bonus & Promotions

All bonuses and promotions offered by 99club are subject to wagering requirements and specific terms stated at the time the offer is made. Please read the terms of each promotion carefully before accepting it.

  • The welcome bonus is only available to new members who have not previously made a deposit.
  • Bonuses cannot be converted to cash until the wagering requirements have been fully met.
  • 99club reserves the right to cancel or withdraw any bonus suspected of being obtained through fraud or misuse.
  • Each user is eligible for one welcome bonus only, regardless of the number of accounts registered.
  • Unused bonuses will automatically expire after the specified validity period.
The full terms of each promotion are displayed on the respective promotions page. In the event of any conflict, the individual promotion terms shall take precedence over these general terms.

07 Responsible Gaming

99club is fully committed to responsible gaming practices. We provide a range of tools to help you maintain control over your betting activity on our platform.

  • Deposit limits, loss limits, and session limits can be self-set through your account settings.
  • A temporary self-exclusion option is available for periods of 24 hours, 7 days, 30 days, or a duration of your own choosing.
  • A permanent account self-closure option can be requested through our support team.
  • Users who have self-excluded are not permitted to re-register using different information.

If you or someone you know is struggling with betting control issues, we encourage you to seek professional help. More information is available on our Responsible Gaming ours.

08 Security & Privacy

99club uses 128-bit SSL encryption technology to protect all your personal data and financial transactions. We will not sell, share, or disclose your personal information to third parties without your consent, except as required by law.

  • You are responsible for keeping your password and account login details confidential.
  • Never share your account information with anyone, including family members or friends.
  • 99club will never ask for your password via email, live chat, or phone.
  • Two-factor authentication (2FA) is available and strongly encouraged for all accounts.

For more information on how we collect, use, and protect your data, please refer to Privacy Policy ours.

09 Account Termination

99club reserves the right to suspend or terminate your account at any time without prior notice if we have reasonable grounds to believe you have violated any part of these Terms and Conditions, including but not limited to:

  • Providing false or misleading information during registration or identity verification.
  • Opening multiple accounts.
  • Engaging in fraudulent activity, money laundering, or collusion.
  • Using automated software or methods to exploit the platform.
  • Violating any applicable laws or regulations.

You may also close your account at any time by contacting our support team. Any valid balance will be returned to you after a proper review, provided no terms violations are associated with that balance.

10 Limitation of Liability

99club shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of or inability to use our platform, including:

  • Financial losses resulting from unsuccessful bets.
  • Service disruptions due to platform maintenance or technical issues beyond our control.
  • Any damage arising from unauthorised access to your account due to your own negligence is your responsibility.
  • Delays in transaction processing caused by third parties such as banks or payment providers.

The total liability of 99club to you shall not exceed the amount you have deposited into your account in the thirty (30) days preceding the claim.

11 Amendment of Terms

99club reserves the right to amend these Terms and Conditions at any time. Any changes take effect immediately upon being posted on our platform. We will make reasonable efforts to notify users via email or in-app notification for significant changes.

It is your responsibility to review these Terms and Conditions periodically. Continued use of the 99club platform after any amendments are posted will be considered acceptance of the revised terms.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the 99club platform, please contact our support team through the following channels:

Our team is available to assist you in both Malay and English, seven days a week, twenty-four hours a day.